Singer Finance (Lanka) PLC is committed to protect privacy, values, the confidentiality and rights of all our customers. This policy sets out how Singer Finance uses any information collected from you and how we protect the information gathered when using our wide range of products including this website (www.singerfinance.com) Social Media & Mobile Applications.
How we collect information
Generally, we collect personal information directly from you. Information is collected from you when you request/apply for a product or a service from us. We may also collect information using following methods also. Advertising/Marketing campaigns, by conducting online and offline surveys, through direct emails received to us from you, by response received to our campaigns, through information received when you visit our website, direct interactions in person with our staff/agents when you visit Singer Finance branches.
We also may collect information using third party services such as:
- Referees and guarantors, you have listed in the application when applying for services,
- Credit Information Bureau (CRIB)
- Website usage
- Mobile app usage
Our site uses forms for customers to sign up, log in, apply for products, request information. We collect contact information like their Name, Employee details, Job title, Telephone numbers, National Identification numbers, Address/Location details and E-mail addresses. Contact information from the order form is used to get in touch with the visitor when necessary.
Why we collect personal information
- To process your application for goods or services we provide
- To access your creditworthiness
- For research and development purpose in order to improve our service levels
- Training and development purposes to elevate the service standards
- Meet our legal obligations
Security of information collected
Singer Finance will not use information received from visitors through www.singerfinance.com, its affiliated social media pages, mobile applications, information collected directly or using third parties for any purpose other than for the purpose mentioned in this policy and will not divulge information received to any third party, in any form.
Singer Finance Lanka PLC referenced in this site are registered trade marks of Singer (Sri Lanka) PLC.
All materials, that are part of this site are copyrights & / or other intellectual property owned, controlled or licensed by Singer (Sri Lanka) PLC or it’s suppliers & protected by copyright laws.
Contacting The Website
If you have any questions regarding this privacy statement, the practices of this site, or dealings with this website you can contact us here.