Job Profile

• Develop and implement recovery strategies and plans, in alignment with the company's overall mission and goals.
• Oversee the work of the recovery team, in the region providing guidance and support as needed.
• Monitor and analyze recovery metrics, making recommendations for improvement and innovation.
• Coordinate with legal and compliance teams to ensure all recovery activities adhere to applicable laws and regulations.
• Ensure full compliance with regulatory requirements, internal policies, and established procedures.

Candidate Profile

• Minimum of 10+ years of experience in a similar role, with a proven track record of success in managing a team of recovery officers.
• Profile should be from within the area/region.
• Customer centric, pleasing personality with excellent leadership skills.
• Knowledge of relevant laws, regulations, and policies related to recovery operations.
• A diploma or higher qualification in credit management / management would be an added advantage.
• Excellent communication, interpersonal, and problem-solving skills.
• The ability to converse fluently in Sinhala and English is a must.